Excellent Management|Recommended: YesThis is the best 2nd chance property you will find. We never had any problems and management does go above and beyond any other company I have ever delt with. They truly want to help you succeed.
The staff is excellent but the view is horrible |Recommended: NoI live next to the ditch or creek or whatever it is and it is so unsightly that I am embarrassed to have people over.
Hi Nicole! I am so sorry that you are unhappy with the view from your apartment home. I went to take a look at the area thinking there might be something my maintenance team had missed this morning during their cleaning of grounds. The area looks great even though the creek is pretty low due to not having had heavy rains lately. Do you have any suggestions for us that might make your view more appealing? I don't know if you have ever noticed but the creek does have fish that swim through and a occasional turtle so we cannot disturb their living area too much but I am very open to any ideas. I look forward to hearing from you soon! Andrea Mijares ~ Community Manager
Love living here.|Recommended: YesVery decent place to live. Very peaceful and the negihbors are pretty nice people. Also the office and maintenance staff and very kind and helpful.
Hi Leonard! Thank you for your feedback on our community and staff. If there is ever anything we can do to assist you please let us know. Thanks!
Great management and office staff |Recommended: YesI been a resident of Park Timbers for three consecutive years, and 1 reason I still call Park Timbers my home, is management, maintenance and office staff always do a great job of taking care of their residents. The property is always well maintain. Overall, I'm a happy resident here at Park Timbers Apartments.
Hi Enrique. Thank you for taking the time to let us know how we have been doing! We love getting feedback and look to continue improving to make Park Timbers a wonderful place to live. If there is ever anything you notice we could do better or personally assist you with please let us know.
Great |Recommended: YesOther than all the kids running around in the street and through the hallways it's a good place
Hi Christopher! I wanted to thank you for taking the time to provide us with feedback on our community. We value our residents opinions and want to make your experience the best it can be. We do have an after school program here three days a week in which one of the activities is community clean-up. Sometimes our group gets quite large and I apologize if it gets a bit too noisy, we will work on keeping it a bit quiet as we are out and about. I will also make contact with other residents in your building to remind them about noise in the hallways and how it can sometimes echo even though it's not meant to be disturbing. Please let us know if we can assist you with anything as our goal is "Making Lives Better". Best Wishes Andrea Mijares ~ Community Manager
Basic Apartment |Recommended: YesIt's ok. Apartment complex is older but maintained. Nothing extravagant.
Hi Rosiland, Thank you for taking the time to review our community. As I am sure you have noticed we have been in the process of completing many updates to our exterior and are working on interior updates as well. In the next month or so your will also notice a new dog park being built for our furry friends as well! We value your opinion and work at planning yearly for improvements that make our resident's lives better here and as always please feel free to share ways we can make improvements to your home. Thanks ~ Andrea ~ Community Manager
I LOVE MY APARTMENTS|Recommended: YesVery seldom do find a perfect place to live, Park Timbers comes really close. I was stuck on my patio and the Current manager came to my rescue with maintenance and stayed there the whole time to make sure I was taken care of and that I got back into my apartment. These apartments are always coming up with ways to show their appreciation for their residents. I am super proud to stay in apartments where they actually care.
Thank you so much Alecia for taking the time to show your appreciation. Your positive feedback is what makes our job so rewarding so we thank you! If there is anything we can do to make your life better here please do not hesitate to let us know. Andrea ~ Community Manager
The Management Team|Recommended: YesThe management team and maintenance are the reason I continue to live here. The maintenance guys are so nice and do a great job when they get the time to fix a problem. When it's an emergency they come right away, even after hours but if your apartment isn't flooded or on fire you may have to wait a week or so lol, but that doesn't take away from me being please with them and their professionalism..... The office staff is one of a kind. It doesn't matter who I'm speaking with they always HELP and show understanding and kindness. They are such wonderful ladies who do not treat me like just another tenant but as a person in the way they express compassion. The staff alone is a reason to live here. Also they always have something going on for the children here which is thoughtful and sweet.
Hello Mrs. Johnson, I just wanted to thank you for taking the time to express how you feel about living here at Park Timbers and I truly appreciate your feedback regarding our maintenance team. It gives me an opportunity to know where we fall short and need to improve and that means a lot to us here. Please feel free to contact me personally anytime you may have an issue you feel has not been taken care of in a timely manner. We do strive to take care of all requests within 24 - 48 hours unless it is an emergency which will be taken care of right away. Wishing you and your family the best and it's an honor to serve you. Andrea Mijares Community Manager
It was ok|Recommended: YesIt was good people around my unit are friendly
Hello Mr. Sanchez, I wanted to thank you for your feedback and we are very happy that you continue to call Park Timbers your home. If there is anything at all we can ever do to assist you please feel free to contact me personally. It is a pleasure having residents such as yourself at our community! Andrea Mijares Community Manger
Good Location, Drafty|Recommended: YesPro Public transportation near by, friendly neighbors. Con Drafty windows and doors, poor heat and a c, no money saving amenities.
Hello Mr. Falk, I wanted to thank you for taking the time to provide us with feedback about our community. It is our goal to take a resident's feedback and use it to improve our service for you. I would be more than happy to personally walk your apartment home and take a look at some of the issues you have mentioned so that we can find a resolution for you. I also wanted to let you know that the Water Conservation Program that started late last year has been completed and you should already have seen a noticable savings on your utility bill. We also have not formally anounced it yet but a new Dog Park will be built here for pet lovers to utilize in the next 45 days or so. We hope by adding to or improving our current amenities such as the new fitness equipment we installed late last year and the dog park this year will help make our residents feel more at home at our community. Please feel free to contact me personally anytime you have any issues or have an idea for improvement to not only the community but our customer service. Wishing you and your family the best! Andrea Mijares Community Manager
Maintain|Recommended: NoTake forever to respond for maintenance
Hello Mr. Hollins, I wanted to thank you for your feedback about our maintenance team and I am sorry to hear that your experience was not a pleasant one. It is our goal to to have a turnaround time of 24 to 48 hours on all maintenance requests although at times due to unforseen circumstances it may take a little longer. We are constantly trying to improve our service and your feedback is an important part of that. Please always feel free to contact me personally if there is a maintenance request you feel has not been taken care of in a timely manner or if there is another issue you would like to discuss. Andrea Mijares Community Manager
Safe, Peace and Quiet Place |Recommended: YesReally comfortable, peaceful and quiet, many years of safety.
Overall Experience|Recommended: YesFor the most part, I have not had many issues. However, sometimes a maintenance request has to be completed multiple times because the issue was not fixed properly the first time. Also, some neighbors like to keep their trash near their apartment, which attracts bugs and stray animals e.g. cats, raccoons, etc. . The office staff has always been professional and they seem responsive to any concerns, though. The maintenance crew has always been professional when I interacted with them as well.
Comfortable |Recommended: YesGood..parking could be better but overall not bad. I like that it has a park for my child to play on
Great area, apt managers somewhat helpful but not understanding|Recommended: NoMy apt is cozy but the trash is a problem makes property value look bad. People are loud outside in building 9 at the back. They play loud music , yell all night and has heavy traffic coming in and out. There needs to be some policy for noise and trash. People pay rent and we expect the property to be clean and nois free at night.