The Management Team|Recommended: YesThe management team and maintenance are the reason I continue to live here. The maintenance guys are so nice and do a great job when they get the time to fix a problem. When it's an emergency they come right away, even after hours but if your apartment isn't flooded or on fire you may have to wait a week or so lol, but that doesn't take away from me being please with them and their professionalism..... The office staff is one of a kind. It doesn't matter who I'm speaking with they always HELP and show understanding and kindness. They are such wonderful ladies who do not treat me like just another tenant but as a person in the way they express compassion. The staff alone is a reason to live here. Also they always have something going on for the children here which is thoughtful and sweet.
Hello Mrs. Johnson, I just wanted to thank you for taking the time to express how you feel about living here at Park Timbers and I truly appreciate your feedback regarding our maintenance team. It gives me an opportunity to know where we fall short and need to improve and that means a lot to us here. Please feel free to contact me personally anytime you may have an issue you feel has not been taken care of in a timely manner. We do strive to take care of all requests within 24 - 48 hours unless it is an emergency which will be taken care of right away. Wishing you and your family the best and it's an honor to serve you. Andrea Mijares Community Manager
It was ok|Recommended: YesIt was good people around my unit are friendly
Hello Mr. Sanchez, I wanted to thank you for your feedback and we are very happy that you continue to call Park Timbers your home. If there is anything at all we can ever do to assist you please feel free to contact me personally. It is a pleasure having residents such as yourself at our community! Andrea Mijares Community Manger
Good Location, Drafty|Recommended: YesPro Public transportation near by, friendly neighbors. Con Drafty windows and doors, poor heat and a c, no money saving amenities.
Hello Mr. Falk, I wanted to thank you for taking the time to provide us with feedback about our community. It is our goal to take a resident's feedback and use it to improve our service for you. I would be more than happy to personally walk your apartment home and take a look at some of the issues you have mentioned so that we can find a resolution for you. I also wanted to let you know that the Water Conservation Program that started late last year has been completed and you should already have seen a noticable savings on your utility bill. We also have not formally anounced it yet but a new Dog Park will be built here for pet lovers to utilize in the next 45 days or so. We hope by adding to or improving our current amenities such as the new fitness equipment we installed late last year and the dog park this year will help make our residents feel more at home at our community. Please feel free to contact me personally anytime you have any issues or have an idea for improvement to not only the community but our customer service. Wishing you and your family the best! Andrea Mijares Community Manager
Maintain|Recommended: NoTake forever to respond for maintenance
Hello Mr. Hollins, I wanted to thank you for your feedback about our maintenance team and I am sorry to hear that your experience was not a pleasant one. It is our goal to to have a turnaround time of 24 to 48 hours on all maintenance requests although at times due to unforseen circumstances it may take a little longer. We are constantly trying to improve our service and your feedback is an important part of that. Please always feel free to contact me personally if there is a maintenance request you feel has not been taken care of in a timely manner or if there is another issue you would like to discuss. Andrea Mijares Community Manager
Safe, Peace and Quiet Place |Recommended: YesReally comfortable, peaceful and quiet, many years of safety.
Overall Experience|Recommended: YesFor the most part, I have not had many issues. However, sometimes a maintenance request has to be completed multiple times because the issue was not fixed properly the first time. Also, some neighbors like to keep their trash near their apartment, which attracts bugs and stray animals e.g. cats, raccoons, etc. . The office staff has always been professional and they seem responsive to any concerns, though. The maintenance crew has always been professional when I interacted with them as well.
Comfortable |Recommended: YesGood..parking could be better but overall not bad. I like that it has a park for my child to play on
Great area, apt managers somewhat helpful but not understanding|Recommended: NoMy apt is cozy but the trash is a problem makes property value look bad. People are loud outside in building 9 at the back. They play loud music , yell all night and has heavy traffic coming in and out. There needs to be some policy for noise and trash. People pay rent and we expect the property to be clean and nois free at night.
It's alright.|Recommended: NoThe office staff is friendly and very knowledgeable. The trash needs to be picked up more frequently but over all it's an alright apartment complex.
I would recommend|Recommended: YesI've lived here for quite awhile now and I have no plans to move anytime soon. I'm very pleased with most everything here, there are a couple of issues however the staff maintenance and office are always working to improve the grounds and any and all issues are dealt with in a very timely manner. The office staff is friendly and always greets me and my dog with a smile and a treat for my little dog. I'm happy here.
Thank you Ms. Tia!!!
All in all nice place. Neighbors are a bit noisy and messy.|Recommended: YesIt's a nice place for us. Safe, comfortable and provides the necessities we need.
Thank you so much for the kind words. We truly appreciate all of our Residents! - Park Timbers Management Team
Great place to live|Recommended: YesIts nice and quiet here. I like that my son has a good place to run and play. I like all the space in my apartment also
Its okay.|Recommended: YesIts okay. They have a few issues that can be fixed but who doesn't. They only issue that I had was the bugs but it has been recently handled since then. But no one bothers you and the apartments have so much space which is what I wanted.
I like it here.|Recommended: YesI greatly enjoy that there isn't a lot of noise in the area
Very good apartments and good service|Recommended: YesI just enjoy living there, it is quite and neighbors are friendly. except one person that SAVE A CAR PARKING SPOT WITH A FREAKING SCOOTER. NOT FAIR. THAT SCOOTER IS NEAR THE KIDS PLAYGROUND ALL THE WAY IN THE BACK OF THE APARTMENTS. Please do something about it. is a red scooter and the car that always park there is a grey Focus Wagon.