Ratings & Reviews

Overall Rating

4(106 reviews)91.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Next
Great Place to Livesubmitted by Angela M. - |Recommended: YesNice quiet community
Coolsubmitted by Amber W. - |Recommended: Yescool
response from property -Hi Amber, Thanks so much for your review! If there's anything we can do to make your experience better let us know!
Park timbers is an okay communitysubmitted by Chantira C. - |Recommended: YesI have only been here a few days over all my experience hasn't been too bad. it's a calm apartment complex when it comes to noise. The kids could be monitored and checked on by their parents more often. The inside of the units are in fair good condition. small fixable issues, but over all nice nd affordable.
response from property -Chanitira, Thank you so much for your review! And thank you for mentioning our youth, we are very hopeful that the memo delivered yesterday is very effective! Please keep us posted if you see otherwise! If there's anything else we can do to make your experience that much better let us know!
Greatsubmitted by Leslie C. - |Recommended: YesI think the property is nice, service and staff are great.
response from property -Hi Leslie, We are happy to hear about your great experience interacting with our team. It is our pleasure to provide you with excellent service!!! Please let us know if you need anything. Thank you for making Park Timbers your home!
Nice communitysubmitted by Latachie J. - |Recommended: YesI moved in recently and office staff is amazing,Vanessa helped me slit through the process she kept me informed about everything she is awesome.
response from property -Hello Latachie, We're so thrilled to hear you've received a wonderful impression of our community during the first few weeks in your apartment home/move in! Thank you for taking the time to share this feedback and our team appreciates your suggestions which can make our community even better! If you ever have a question, concerns, or need help from our team in any way, feel free to reach out to us at any time. Thanks again!
Good place to livesubmitted by Shaqueria G. - |Recommended: YesMy stay here has been great. I’m glad I chose Park Timbers as my best possible option to call my home for my 1st year of living in TX.
response from property -Hello Ms. Green, Thank you so much for your 5 STAR review!!! It is truly our pleasure to provide you with excellent service. I am happy to hear about your great experience. Welcome to TEXAS and thank you for your residency!!!
Thoughtssubmitted by Tierra T. - |Recommended: YesI think the front office people are great. Well mainly just Vanessa. She is usually the one that helps us. We definitely appreciate her. The grounds are usually well maintained. Sometimes the trash does overflow a lot and people do dump furniture there. My only major complaints are that the tow company does not come when called. I once had to park very far from my apartment and carport space because the tow company never came to remove the car that was in my space after I had called them multiple times and maintenance can take a long time to get to you even when you've marked the issue as high priority. For example my heater would not go off for two straight days. We had to shut off the breaker for it which caused other issues in the home that needed attention.
response from property -Hello Tierra, Thank you so much for your 5 STAR review. We love when we get wonderful review and especially when it comes to our staff! My apologies in regards to the maintenance request that you mentioned. I will look into this, see what happened, and contact you directly. Please let us know how we can make living at Park Timbers that much better!
Perfect first time family homesubmitted by Mallorie Y. - |Recommended: YesIt is a great area to live in. Staff is friendly and helpful. Problems are fixed in a timely manner. Everything is documented from beginning to end to be sure not parties are protected. I feel safe taking my toddlers outside. Absolutely love my apartment
response from property -We're so thrilled to hear you've received a wonderful impression of Park Timbers Community during the first few weeks in your apartment home/move in! Thank you for taking the time to share this feedback and our team appreciates your suggestions which can make our community even better! If you ever have a question, concerns, or need help from our team in any way, feel free to reach out to us at any time. Thanks again- A.Williams
Greatsubmitted by Shacole S. - |Recommended: YesHomey
response from property -Hello Shacole, Thank you so much for your 5 STAR review! If there's anything we can do to make your experience even better please let us know! A.Williams
I think the poperty appearnce looks great.submitted by Swakelletonia M. - |Recommended: YesI am unsure what to say at this time because I just moved in
response from property -Hello Swakelletonia! We are so pleased that you are a part of Park Timbers Community! Please feel free to reach out to any of our staff members and your neighbors if you have any questions or concerns! Once you are a little more adjusted please feel free to write another review! I'm glad that you are enjoying the community thus far and again welcome to the community! A. Williams
Property looks pretty good. No trash laying around.submitted by Cherryl S. - |Recommended: YesThe staff was very helpful and friendly. They made sure the apartment was clean and ready to move into. Maintenance responded in a timely manner to come and repair a few issues that got missed before we moved in. All in all, I have no complaints.
response from property -Hi Ms Shields! Thank you so much for your review, we truly appreciate you taking the time to let us know how we are doing and that you are enjoying your home! If we can do anything else to make your stay that more enjoyable please let us know!!! A. Williams
Peacefulsubmitted by Tonia D. - |Recommended: YesPeaceful
response from property -Hello Tonia, Thank you so much for your 5 STAR review!! We love hearing that our resident are enjoying living in a peaceful community! If we can do anything to make it even better please let us know!! Make sure you stop by the office soon, we haven't seen you in awhile!! A. Williams
Needs more updatessubmitted by Juan F. - |Recommended: YesIs peaceful fast management and very understanding to finding solutions to probs.
response from property -Juan, Thank you so much for your 5 STAR review. My apologies for this late response. We do offer some upgraded units(grey wall color, white cabinets, fax wood blinds etc...) I believe when you moved in we didn't have any available for the floor plan you was needing. Keep in mind you can always transfer after 6 months and if you get curious reach out to our staff and we will give you all the details!!!! A. Williams
So far so goodsubmitted by Sonia G. - |Recommended: YesI haven't lived here that long, but I have no big complaints yet. It's quiet and overall a nice community from my view.
response from property -Hello Sonia! Thank you so much for your review and my apologies for the delayed response! It looks like we are off to a good start, but if we can help assist in making your experience even better please let us know.- A. Williams
Happy Tenantsubmitted by Katrina G. - |Recommended: YesThe property is very nice, clean, and quiet. The staff is great. The maintenance crew are friendly and helpful as well. You will love the property manager, Alaina. She's very friendly, helpful, and fair. She goes above and beyond to accommodate the tenants. The only issue is the parking especially in the backside of the property but most properties have parking nightmares.
response from property -Hi Ms Katrina! Thank you so much for your 5 STAR review! We are always happy to hear that we have happy Park Timbers residents in the community! Thank you for addressing the parking in the rear of the community, I have been in communication with our corporate office in regards to how we can address the parking in that area. We have not seen you in awhile so please come in to see us or grab some coffee:) A. Williams