Ratings & Reviews

Overall Rating

4(99 reviews)90.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

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Perfect first time family homesubmitted by Mallorie Y. - |Recommended: YesIt is a great area to live in. Staff is friendly and helpful. Problems are fixed in a timely manner. Everything is documented from beginning to end to be sure not parties are protected. I feel safe taking my toddlers outside. Absolutely love my apartment
response from property -We're so thrilled to hear you've received a wonderful impression of Park Timbers Community during the first few weeks in your apartment home/move in! Thank you for taking the time to share this feedback and our team appreciates your suggestions which can make our community even better! If you ever have a question, concerns, or need help from our team in any way, feel free to reach out to us at any time. Thanks again- A.Williams
Greatsubmitted by Shacole S. - |Recommended: YesHomey
response from property -Hello Shacole, Thank you so much for your 5 STAR review! If there's anything we can do to make your experience even better please let us know! A.Williams
I think the poperty appearnce looks great.submitted by Swakelletonia M. - |Recommended: YesI am unsure what to say at this time because I just moved in
response from property -Hello Swakelletonia! We are so pleased that you are a part of Park Timbers Community! Please feel free to reach out to any of our staff members and your neighbors if you have any questions or concerns! Once you are a little more adjusted please feel free to write another review! I'm glad that you are enjoying the community thus far and again welcome to the community! A. Williams
Property looks pretty good. No trash laying around.submitted by Cherryl S. - |Recommended: YesThe staff was very helpful and friendly. They made sure the apartment was clean and ready to move into. Maintenance responded in a timely manner to come and repair a few issues that got missed before we moved in. All in all, I have no complaints.
response from property -Hi Ms Shields! Thank you so much for your review, we truly appreciate you taking the time to let us know how we are doing and that you are enjoying your home! If we can do anything else to make your stay that more enjoyable please let us know!!! A. Williams
Peacefulsubmitted by Tonia D. - |Recommended: YesPeaceful
response from property -Hello Tonia, Thank you so much for your 5 STAR review!! We love hearing that our resident are enjoying living in a peaceful community! If we can do anything to make it even better please let us know!! Make sure you stop by the office soon, we haven't seen you in awhile!! A. Williams
Needs more updatessubmitted by Juan F. - |Recommended: YesIs peaceful fast management and very understanding to finding solutions to probs.
response from property -Juan, Thank you so much for your 5 STAR review. My apologies for this late response. We do offer some upgraded units(grey wall color, white cabinets, fax wood blinds etc...) I believe when you moved in we didn't have any available for the floor plan you was needing. Keep in mind you can always transfer after 6 months and if you get curious reach out to our staff and we will give you all the details!!!! A. Williams
So far so goodsubmitted by Sonia G. - |Recommended: YesI haven't lived here that long, but I have no big complaints yet. It's quiet and overall a nice community from my view.
response from property -Hello Sonia! Thank you so much for your review and my apologies for the delayed response! It looks like we are off to a good start, but if we can help assist in making your experience even better please let us know.- A. Williams
Happy Tenantsubmitted by Katrina G. - |Recommended: YesThe property is very nice, clean, and quiet. The staff is great. The maintenance crew are friendly and helpful as well. You will love the property manager, Alaina. She's very friendly, helpful, and fair. She goes above and beyond to accommodate the tenants. The only issue is the parking especially in the backside of the property but most properties have parking nightmares.
response from property -Hi Ms Katrina! Thank you so much for your 5 STAR review! We are always happy to hear that we have happy Park Timbers residents in the community! Thank you for addressing the parking in the rear of the community, I have been in communication with our corporate office in regards to how we can address the parking in that area. We have not seen you in awhile so please come in to see us or grab some coffee:) A. Williams
Park Timberssubmitted by Adam V. - |Recommended: YesMy apartment is located in the front of the complex. I have no complaints so far regarding the apartment. The price is great for the size and amenities.
response from property -Hi Adam, Thank you so much for your review! It is always great to hear that our residents are satisfied with their home!! If we can make it 1 star better please let us know:) A.Williams
It looks very quietsubmitted by Taquisha P. - |Recommended: YesIt's nice and pieceful the people don't argue and fight and it's not loud and carefree
response from property -Hello Taquisha! Thanks so much for your review! If there's anything we can do to make your experience better let us know! - A. Williams
Maintenance Man- Leosubmitted by Jerwuan D. - |Recommended: YesOverall, The office staff is nice and works with you. The maintenance is fast and the new guy, Leo is awesome. The units do need to be upgraded and I wish they would upgrade the kids playground but overall its not too bad.
response from property -Hello Jerwuan, Thank you so for you review and feedback in regards to the community and staff! The playground is on our bucket list to upgrade among other amenities in the community! We love hearing ideas from our residents anytime! And Ill be sure to tell Leo about his review. A.Williams
A place to call homesubmitted by Tiffany G. - |Recommended: YesI'd have to say that I am enjoying the Park Timber community. It is a smaller complex which I love, and it is home to a lot of small families, so there are plenty of kids. They have nice amenities they have added for instance the playground for kids, dog park for your pets and workout room. Of course the up kept grounds keep the community looking pretty as well. The staff are very personable and are there when needed if there is ever an issue to arise as well. Plus the layout of the apartment homes is especially nice. The 2 bedroom I currently stay in has a very nice private patio area, outside storage and even another open porch area I can sit outside on and enjoy watching the kids play. This community just feels safe for me and my family and has been the right fit when we moved in October of 2017.
response from property -Hi Tiffany!!! My apologies for the late response. Thank you for taking the time to share this feedback, we're so thrilled to hear you've have received such a wonderful impression of Park Timbers Community. Our team appreciates you noticing the effort being made in the community to make even more enjoyable and safe be it amenities, grounds, courtesy officer on site, resident activities, or simply sitting on the porch/patio area etc...! If you ever have a question, concerns, or need help from our team in any way, feel free to reach out to us at any time. Thanks again for your review!
Greatsubmitted by James W. - |Recommended: YesIt is a very nice complex, but kids are all over the place with no supervision.
response from property -James, thank you so much for your review! I apologize for the late response. I hope this area of concern has since become much better for you and the community. Please let us know how we can assist for any future concerns! A. Williams
Livingsubmitted by Banicia W. - |Recommended: YesIt's fine. The apartments are great, but my neighbors residence around me do not watch their kids. Even after management has asked for kids to be supervised under a certain age.
response from property -Thank you so much for your review Banicia! In regards to our youth, we have seen some improvement and we are actively communicating with each resident when it is brought to our attention. Please feel free to contact me directly at 972.316.0100. - A. Williams
Making the most of what they havesubmitted by Amanda M. - |Recommended: YesThe staff is making great efforts to improve the community and do upgrades and exterior upkeep. The neighbors keep to themselves and its very quiet even with being family friendly. Close to lots of activities in the community and minutes from Central Park. Growing community that is making an effort to keep up with the changing community. Friendly staff quick responses.
response from property -Thank you so much for your positive remarks, Amanda! Park Timbers team is more than happy to provide top-notch service. It is gratifying for us to read that our residents notices and appreciates our efforts in making Park Timbers Community an amazing place to call home! Thank you again! - A. Williams