Ratings & Reviews

Overall Rating

4.00(73 reviews)93.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

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Great submitted by Christopher S. - |Recommended: YesOther than all the kids running around in the street and through the hallways it's a good place
response from property -Hi Christopher! I wanted to thank you for taking the time to provide us with feedback on our community. We value our residents opinions and want to make your experience the best it can be. We do have an after school program here three days a week in which one of the activities is community clean-up. Sometimes our group gets quite large and I apologize if it gets a bit too noisy, we will work on keeping it a bit quiet as we are out and about. I will also make contact with other residents in your building to remind them about noise in the hallways and how it can sometimes echo even though it's not meant to be disturbing. Please let us know if we can assist you with anything as our goal is "Making Lives Better". Best Wishes Andrea Mijares ~ Community Manager
Basic Apartment submitted by Rosiland A. - |Recommended: YesIt's ok. Apartment complex is older but maintained. Nothing extravagant.
response from property -Hi Rosiland, Thank you for taking the time to review our community. As I am sure you have noticed we have been in the process of completing many updates to our exterior and are working on interior updates as well. In the next month or so your will also notice a new dog park being built for our furry friends as well! We value your opinion and work at planning yearly for improvements that make our resident's lives better here and as always please feel free to share ways we can make improvements to your home. Thanks ~ Andrea ~ Community Manager
I LOVE MY APARTMENTSsubmitted by Alecia M. - |Recommended: YesVery seldom do find a perfect place to live, Park Timbers comes really close. I was stuck on my patio and the Current manager came to my rescue with maintenance and stayed there the whole time to make sure I was taken care of and that I got back into my apartment. These apartments are always coming up with ways to show their appreciation for their residents. I am super proud to stay in apartments where they actually care.
response from property -Thank you so much Alecia for taking the time to show your appreciation. Your positive feedback is what makes our job so rewarding so we thank you! If there is anything we can do to make your life better here please do not hesitate to let us know. Andrea ~ Community Manager
The Management Teamsubmitted by Deidre J. - |Recommended: YesThe management team and maintenance are the reason I continue to live here. The maintenance guys are so nice and do a great job when they get the time to fix a problem. When it's an emergency they come right away, even after hours but if your apartment isn't flooded or on fire you may have to wait a week or so lol, but that doesn't take away from me being please with them and their professionalism..... The office staff is one of a kind. It doesn't matter who I'm speaking with they always HELP and show understanding and kindness. They are such wonderful ladies who do not treat me like just another tenant but as a person in the way they express compassion. The staff alone is a reason to live here. Also they always have something going on for the children here which is thoughtful and sweet.
response from property -Hello Mrs. Johnson, I just wanted to thank you for taking the time to express how you feel about living here at Park Timbers and I truly appreciate your feedback regarding our maintenance team. It gives me an opportunity to know where we fall short and need to improve and that means a lot to us here. Please feel free to contact me personally anytime you may have an issue you feel has not been taken care of in a timely manner. We do strive to take care of all requests within 24 - 48 hours unless it is an emergency which will be taken care of right away. Wishing you and your family the best and it's an honor to serve you. Andrea Mijares Community Manager
It was oksubmitted by Ricardo S. - |Recommended: YesIt was good people around my unit are friendly
response from property -Hello Mr. Sanchez, I wanted to thank you for your feedback and we are very happy that you continue to call Park Timbers your home. If there is anything at all we can ever do to assist you please feel free to contact me personally. It is a pleasure having residents such as yourself at our community! Andrea Mijares Community Manger
Good Location, Draftysubmitted by Richard F. - |Recommended: YesPro Public transportation near by, friendly neighbors. Con Drafty windows and doors, poor heat and a c, no money saving amenities.
response from property -Hello Mr. Falk, I wanted to thank you for taking the time to provide us with feedback about our community. It is our goal to take a resident's feedback and use it to improve our service for you. I would be more than happy to personally walk your apartment home and take a look at some of the issues you have mentioned so that we can find a resolution for you. I also wanted to let you know that the Water Conservation Program that started late last year has been completed and you should already have seen a noticable savings on your utility bill. We also have not formally anounced it yet but a new Dog Park will be built here for pet lovers to utilize in the next 45 days or so. We hope by adding to or improving our current amenities such as the new fitness equipment we installed late last year and the dog park this year will help make our residents feel more at home at our community. Please feel free to contact me personally anytime you have any issues or have an idea for improvement to not only the community but our customer service. Wishing you and your family the best! Andrea Mijares Community Manager
Safe, Peace and Quiet Place submitted by Lourdes G. - |Recommended: YesReally comfortable, peaceful and quiet, many years of safety.
Comfortable submitted by Alana T. - |Recommended: YesGood..parking could be better but overall not bad. I like that it has a park for my child to play on
I would recommendsubmitted by Tia C. - |Recommended: YesI've lived here for quite awhile now and I have no plans to move anytime soon. I'm very pleased with most everything here, there are a couple of issues however the staff maintenance and office are always working to improve the grounds and any and all issues are dealt with in a very timely manner. The office staff is friendly and always greets me and my dog with a smile and a treat for my little dog. I'm happy here.
response from property -Thank you Ms. Tia!!!
All in all nice place. Neighbors are a bit noisy and messy.submitted by Sarah W. - |Recommended: YesIt's a nice place for us. Safe, comfortable and provides the necessities we need.
response from property -Thank you so much for the kind words. We truly appreciate all of our Residents! - Park Timbers Management Team
Friendly Staffsubmitted by Christa S. - |Recommended: YesLove it
response from property -Thank you for your review! We are pleased to see residents happy
Living here is frustratingsubmitted by Ronli T. - |Recommended: NoThe office staff is pretty nice, but maintenance doesn't do a very good job of taking care of your needs.
response from property -Hello, We apologize for the delays in maintenance repairs. We did have a staff change and have been working diligently to repair all pending request. Please rest assure we are working towards making all of our residents happy ! We thank you for continuing to be a wonderful resident.
I like the communicate submitted by LeAmy M. - |Recommended: Yesok
Honest Opinionsubmitted by Melissa - |Recommended: YesWell when I moved in a year ago it was not a great experience at all. However, they have switched the office staff and they seem to be a lot more pleasant and wanting to help. Depending on what kind of needs you are looking for I would recommend these apartments to people who are just starting out. I am transferring apartments but I rated based off where my current apartment is. There are a lot of kids that are wild and noisy all hours.
What are the points and how do I use them submitted by Christopher B. - |Recommended: YesSo far so good